1. Introduction
Big Bold Red (“BBR”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the Kenyan Data Protection Act, 2019, and other relevant regulations.
This Privacy Policy explains how we collect, process, store, and protect personal data that we access in the course of our business and through our website. This policy applies to all clients, prospective clients, partners, suppliers, employees, contractors, job applicants, and visitors who interact with Big Bold Red digitally or physically.
Personal data processed by BBR may be provided directly by you, your authorised representatives, third parties, through our website, publicly available sources, or generated during the provision of our services. We ensure that all personal data is handled securely and processed in line with the privacy principles set out in this policy.
2. Definitions
For the purposes of this Privacy Policy, “You” refers to:
- Client – Any individual or organisation that engages Big Bold Red for services or interacts with our platforms.
- Prospective Client – Any individual or organisation that contacts Big Bold Red for information, proposals, or discussions regarding potential services.
- Partner or Supplier – Any individual or entity that provides goods or services to Big Bold Red under a contractual arrangement.
- Job Applicant – Any individual who submits an application for employment or contract work with Big Bold Red.
- Visitor – Any individual who visits Big Bold Red’s premises or accesses our website and digital platforms.
3. What Personal Data Do We Collect?
Big Bold Red may collect, store, and process the following categories of personal data (this list is not exhaustive):
- Personal details such as name, job title, company name, email address, telephone number, and physical location.
- Business-related information provided in proposals, briefs, or communications.
- Financial or billing information where required for contractual purposes.
- Marketing preferences and communication subscriptions.
- Images, videos, or recordings where consent has been provided.
- Website usage data including IP address, browser type, pages visited, time zone, and device information.
- Identification documents where legally required.
- Recruitment-related data including CVs, education history, employment history, and professional memberships.
- Feedback, survey responses, and correspondence.
- Security-related data including visitor logs and CCTV footage at BBR premises where applicable.
4. How Do We Collect Your Personal Data?
We collect personal data through various means, including but not limited to:
- When you contact us through our website or communication channels
- When you engage Big Bold Red for services
- When you submit proposals, briefs, or requests for information
- When you apply for employment or contract opportunities
- When you interact with us through email, phone, or social media platforms
- When you visit our offices or attend BBR-hosted events
- Through cookies and analytics tools when you browse our website
- Through third parties such as recruitment partners or service providers, where permitted by law
For data relating to minors (persons under 18 years of age), we only process such data with consent from a parent or legal guardian or as permitted by applicable law.
5. Purposes for Which We Process Your Personal Data
We process personal data only where permitted by law and for legitimate purposes, including:
- To respond to inquiries and provide requested information
- To deliver and manage our services and contractual obligations
- To communicate with clients, partners, and stakeholders
- To manage recruitment and employment processes
- To improve our website, services, and user experience
- To conduct internal analysis and business administration
- To comply with legal, regulatory, and contractual obligations
- To protect our legal rights and defend against claims
6. Disclosure of Information to Third Parties
We do not sell or trade your personal data. We may disclose personal data to third parties only where necessary and lawful, including:
- Legal, regulatory, or law enforcement authorities
- Professional advisors such as legal, financial, or audit firms
- Service providers supporting our operations (e.g., hosting, analytics, IT services)
- Recruitment and background verification partners
- Emergency or security service providers where required
- Business partners involved in delivering services to you
All third parties are required to process data securely and in accordance with applicable data protection laws.
7. Direct Marketing
BBR may send marketing communications where you have provided consent or where permitted by law. You may opt out of receiving marketing communications at any time by using the unsubscribe options provided or by contacting us directly.
Opting out of marketing communications does not affect transactional or service-related communications.
8. Use of Cookies
Our website uses cookies to enhance functionality, analyse traffic, and improve user experience. Cookies may collect non-personal data such as browsing behaviour and frequency of visits.
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
9. International Data Transfers
In limited circumstances, personal data may be transferred outside Kenya for operational or contractual purposes. Where this occurs, Big Bold Red ensures appropriate safeguards are in place in line with the Data Protection Act, 2019, and applicable regulations to protect your data.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and business requirements.
Where appropriate, personal data may be anonymised for research or statistical purposes, in which case it may be retained indefinitely without further notice.
11. How Do We Protect Your Personal Data?
Big Bold Red implements appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse, alteration, or disclosure.
Access to personal data is restricted to authorised personnel, contractors, and partners on a need-to-know basis, all of whom are bound by confidentiality obligations.
12. Your Legal Rights and How to Exercise Them
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict processing
- Request data portability where applicable
To exercise these rights, please contact us at
hello@bigboldred.agencyWe may request verification of identity to protect your data. No fee is required unless requests are excessive or unfounded.
13. Amendments to This Policy
Big Bold Red reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, business practices, or services. Updates will be published on this page with a revised effective date.
